OUR GOAL: To provide resources for seniors and caregivers that will improve the health and overall well-being of the aging population in the Great Lakes Bay Region.
Call Us: (844) 445-7223
What does PACE stand for?
“Program of All-inclusive Care for the Elderly.” PACE is a comprehensive, coordinated health care program sponsored by Medicare, Medicaid, and private funds, which provide medically necessary services and care.
What is the difference between Great Lakes PACE and a nursing home?
Great Lakes PACE is an alternative to a nursing home for eligible seniors who wish to continue living in their home as long as possible. Great Lakes PACE is focused on preventive care and services in your home, our community, and within the day health center.
How do I qualify for Great Lakes PACE?
To be eligible for PACE, you must be
How do I get started with Great Lakes PACE?
The process begins at your home with a visit from our Intake Coordinator. You are welcome to include whichever support person(s) you choose to join us. We will review your eligibility and your health status. If it appears you qualify, the Intake Coordinator will provide an evaluation of your care needs and arrange a visit to Great Lakes PACE so you can meet and receive assessments from the Great Lakes PACE Medical Team. Following enrollment, you will receive a personalized plan of care describing the services you will receive.
Do I have to give up my current doctor if I enroll in PACE?
When you enroll with Great Lakes PACE, our physician will become your primary care doctor. You will have the chance to meet with the PACE physician who will be serving you when you come to the Center before joining the program. Great Lakes PACE allows you to continue to see your current doctor up to twice a year for consultation; however, the PACE physician is the sole provider who can prescribe medications and authorized care and services.
Are prescription drugs and office visits covered? Will I have co-pays?
All prescription and non-prescription drugs, along with all office visits deemed necessary by the interdisciplinary team, are covered 100 percent by Great Lakes PACE. As long as you are enrolled with Great Lakes PACE, you will never experience an out-of-pocket cost for health care.
How do I get to Great Lakes PACE?
Our staff can provide assistance starting inside your home and getting you comfortably settled into one of our specially equipped vehicles to take you to:
- Our Adult Day Center
- Appointments to medical specialists
- Activities arranged and approved by our interdisciplinary team
Families may also opt to transport their loved ones to Great Lakes PACE.
What is a grievance and how do I file a grievance?
A grievance is a complaint, either written or oral, expressing dissatisfaction with the services or the quality of your care provided by Great Lakes PACE. You may file a grievance with any PACE staff member at any time. Grievances can be filed in person, fax, mail, or telephone. To file a grievance by telephone or for status updates and process questions regarding a filed grievance, please contact our Quality Manager at (989) 272-7610. Or deliver in person or by mail: Quality Manager, Great Lakes PACE, 3378 Fashion Square Blvd, Saginaw, MI 48603.